FAQ’S

WHAT ABOUT DECLARATION OF FIELD EXPERIENCE FORMS?

All declaration forms must be accompanied by a letter of reference, which must be signed and dated by the referee and attached to the declaration form.
This letter can be from an employer, another WETT member, supplier or authority having jurisdiction and must include the following:
• The referee’s relationship to the applicant;
• The length of time the referee has known the applicant;
• The type of work the applicant has done with wood burning appliances (i.e., inspections, sales, installations and/or chimney sweeping);
• Acknowledgement that the applicant has at least 80 weeks of field experience.
For inspectors seeking SITE Basic Inspection certification, this letter must also state that they have completed at least 30 inspections of wood burning appliances.

EFFECTIVE DATE OF CERTIFICATION

Your wall certificate and wallet card will be sent to you once you have met all criteria for certification. This means that you must successfully complete your exam (at least 70%) and provide a properly completed Mandatory Declaration of Field Experience form.

Failure to properly complete your declaration form may result in further delay of your certification.

For information on your “certification” contact WETT Inc at 1-888-358-9388. WETBC does not take care of the certifications.

WHEN CAN I EXPECT TO RECEIVE MY EXAM RESULTS?

Please do not call the WETBC office about your certificates or certification as WETBC does not take care of memberships or handing out of certifications.

A letter will be sent to you within 8 weeks from the date that the Registrar receives your exam in the WETT Inc. office. Please keep in mind that, at any one time, the office is processing numerous exams from all over the country. Therefore, it is not always possible for you to receive your results as quickly as you would prefer. We appreciate your patience.

Please note that WETT Inc sends out the marks and certification, If you have any problems, contact WETT Inc at 1-888-358-9388

WHAT IF I FIND I CANNOT ATTEND THE COURSE AFTER I HAVE REGISTERED?

Cancellations must be received in writing (letter, fax, E-mail). If your cancellation is received more than 10 business days prior to the course start date, you will receive a refund of 90% of the course price. If the manuals cannot be reused for someone else then you will be responsible for the $350.00 cost. If your cancellation is received 10-3 business days prior to the course start date, you will receive a refund of 75% of the course price, after you return the manuals back to us in pristine condition or the above costs apply. If your cancellation is received 2-0 business days prior to the course start date, you will receive a credit towards a future course. If cancellations become a habit, a 25% service fee will be charged. (We schedule courses based on participants. If you register and don’t show up, then we may end up doing courses without our minimum required amount of participants. This makes it unfair to all. At least let us know that you will not be coming) If you wish to cancel out of a course, you may return your manuals back to us, in pristine condition, for a refund less shipping costs. If the manuals cannot be reused for someone else then you will be responsible for the $350.00 cost.

WHEN WILL MY PAYMENT BE PROCESSED?

For the Code Compliance course, full payment (or at least 50%) will be processed soon after your registration is received so that course materials can be sent to you in advance. In preparation for the course, we suggest that you familiarize yourself with the entire WETT manual. It is your responsibility to ensure that payment reaches our office in plenty of time to have your materials sent to you. Otherwise, you will have to pick them up at the course.

For all other courses, payments will only be processed once the course has been confirmed.

DOES THE COURSE PRICE INCLUDE TAXES?

WE DO NOT CHARGE PST OR GST

TO WHOM DO I MAKE MY CHEQUE PAYABLE?

For courses being held in BC, Alberta or the Yukon, please make cheque out to WETBC and send to 1573 Charleton Court, Port Coquitlam, BC V3B 6M8

(There is a $50.00 service charge for returned cheques)

MUST I INCLUDE PAYMENT WITH MY REGISTRATION?

Send in your completed registration form with full payment or a $300.00 deposit for the Code Compliance course. WETT’s policy requires full payment on or before the course date. If you do not pay in advance, you must bring your payment with you to the course; otherwise you may be denied access to the course and requested to enroll in a future course offering.

HOW WILL I FIND OUT WHERE THE COURSE IS BEING HELD?

Course locations will be confirmed once sufficient registrations are received and you will be notified. The sooner everyone registers, the sooner we can book a location and the sooner you will find out where the course is being held. As soon as we find a location, we will post it on our website. If it is not posted, it is because we do not have one yet, please do not call the office asking about the location of the course unless you do not receive this information by the week before the course is due to start.

HAS THE COURSE BEEN CONFIRMED?

The viability of all courses depends on advanced registration. Please do not wait to see if the course has been confirmed before you register. If you and enough people choose to wait, the course in which you are interested will probably be cancelled due to lack of registrations. We can only count registrations that have been received by us that come with deposit cheques. Verbal confirmations do not count. Please fill in a registration form and send it to us with your payment as soon as possible. If everyone sends in his/her registration in advance, chances are that your course will go ahead as scheduled.